• Northern Ireland
  • Permanent
  • Dungannon
  • Salary/rate: £9.00 - £10.00

Website staffingni Bluestones Staffing NI

www.bluestones-staffing.co.uk

Bluestones staffing is working with a leading supplier within the Heavy Commercial Vechicle in Northern Ireland.

Due to continued growth they have a requirement for an experiened Service Advisor.

Position:       Service Advisor

Location:      Dungannon

Hours of work:  Monday – Friday 8.30am – 5.00pm with flexability to work on a Saturday morning as and when required.

Key Duties:

  • Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements.
  • Generating service schedules ad sending reminders
  • Booking PSV appointments
  • Issuing workshops job cards
  • Monitoring progress of vechicles in workshop
  • Processing and closing out workshop job cards
  • Assisting with invoicing
  • Liaising with workshop forman/supervisors to maximise workshop loading and planning, to ensure efficiency and profitability
  • Contacting customers to inform them of any additional work required and providing accurate quotations to gain the necessary authority to complete the work
  • Contacting customers upon job completion, competently explaining the work that has been carried out and arranging vechicle collection/delivery
  • Ensuring customer satisfaction at all times through delivery of our clients customer commitments, assistanting with customer complaints.
  • Other general administration duties, such as running various daily, weekly and monthly reports, scanning and filing paperwork, record archiving and general word processing.

Job Requirements:

  • Relevant service reception experiecne or expereince working within a franchised car / heavey vechile dealership would be highly desirable
  • Be educated to GCSE standard or equivalent inculding Maths and English
  • Process Strong administration skills
  • Process excellent organisational skills and the ability to adapt to changing circumstances

For futher information please contact Debbie 02895219313 or email your cv via the link below.

BSNI is acting as a Recruitment Aency

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