• Northern Ireland
  • Permanent
  • Lisburn
  • Salary/rate: TBC

Website staffingni Bluestones Staffing

Bluestones staffing manufacturing division

Bluestones staffing is recruiting for an Operations / Customer service Representative for our client in Belfast.

Location:  Dunmurry

Reports line: Operations Manager

Salary:  up to £23k for the right candidate

Hours of work: 40hrs per week

Job Duties

Maintaining and managing established customer base
Taking customer orders and entering on management system
Build rapport and long-term relationships with customers
Assist colleagues whenever necessary
Handling external or internal communication or management systems
Provide administrative support for operations team
Answers phone calls and transfers them as necessary
Control of Aerospace Control Portals
Production and printing of all batch labels
Collection and input of Data for the Weekly Operations Review
Ordering Materials for manufacturing Department
Arranging carriage out bound and goods in bound
Admin assistant to Operations Manager
Liaise with staff and with external contacts, with a view to managing the needs of the customer
Other ad hoc activities as assigned by your manager

Outstanding communication and interpersonal abilities
Customer service and administration experience
Excellent knowledge of MS Office and office management software
Excellent organisational and leadership
Ability to multi-task and prioritise projects
Customer-service oriented
Person Specification:

Education Standard:

A minimum of 3 years’ experience in a manufacturing environment
Sage experience a distinct advantage
Must be fluent in English – both written and oral, additional languages are an advantage
Lean experience while not essential is a benefit in this role and in this business

Personal Characteristics:

Ability to build good relationships with your customers. Thanking the customer and promoting a positive, helpful and friendly environment will ensure they leave with a great impression.
Ability to prioritize and plan work activities efficiently to meet deadlines
Must be able to work on multiple tasks and project simultaneously.
Ability to work on own initiative and work unsupervised.
Must have strong computer skills
Must be able to effectively communicate with all levels of the organisation
Ambitious, high-energy person with strong competitive drive
Good business sense
Special Circumstances:

Overall travel is expected to be almost nothing, but there may be travel very occasionally between sites for training and/or meetings.

Occasionally required to entertain customers and out of town guests in the evening

BSNI is acting as a recruitment business


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