General

Danish and Norwegian Speakers

Bluestones Staffing is working with a leading contact centre in Belfast, you will be working on an E-Commerce Support – Live role.

The Role:

Providing a high level of professionalism and customer service for a world leading brand
Handle and respond to inbound phone calls and occasional email inquiries in a call centre environment
Research and resolve inquiries verbally, in writing and online
Maintain and promote a positive attitude whilst meeting productivity goals
Maintain high confidentiality at all times
Are you what we’re looking for?

Fluency in written and spoken English & Danish and Norwegian.
A minimum of 3 months’ experience in a customer service environment
Experienced with Microsoft Office & good working knowledge of internet. The ability to learn and adapt to new software
Ability to work to targets, handling times and customer satisfaction
Experience of working in a team environment
Able to communicate effectively via telephone, with active listening and clearly speaking to the customer along with the ability to communicate effectively via email
Ability to multitask, plan and organize.

Hours:

40 hours/week on a rotational shift pattern, Monday to Sunday, 7.00-18.00

What can we offer you?

Bright, modern, exciting place to work with excellent staff facilities.
City centre location.
Onsite gym, yoga room and cafe.
28 days annual leave.
Employee discounts scheme.
Pension scheme.
Excellent relocation package.
Annual Reward & Recognition Ceremony.
Professional development opportunities.
Why Belfast?

Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sport and much more. Right on the door step you’ll find outstanding mountains, countryside and spectacular coastlines. Finding accommodation is simple with the support of our relocation team. Accommodation, transport and the general cost of living are all very reasonable in Belfast.

 

Our client is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

 

Bluestones staffing is acting as a recruitment agency

Swedish Speaker

Bluestones Staffing is working with a leading contact centre in Belfast, you will be working on an E-Commerce Support – Live role.

The Role:

Providing a high level of professionalism and customer service for a world leading brand
Handle and respond to inbound phone calls and occasional email inquiries in a call centre environment
Research and resolve inquiries verbally, in writing and online
Maintain and promote a positive attitude whilst meeting productivity goals
Maintain high confidentiality at all times
Are you what we’re looking for?

Fluency in written and spoken English & Swedish,
A minimum of 3 months’ experience in a customer service environment
Experienced with Microsoft Office & good working knowledge of internet. The ability to learn and adapt to new software
Ability to work to targets, handling times and customer satisfaction
Experience of working in a team environment
Able to communicate effectively via telephone, with active listening and clearly speaking to the customer along with the ability to communicate effectively via email
Ability to multitask, plan and organize.

Hours:

40 hours/week on a rotational shift pattern, Monday to Sunday, 7.00-18.00

What can we offer you?

Bright, modern, exciting place to work with excellent staff facilities.
City centre location.
Onsite gym, yoga room and cafe.
28 days annual leave.
Employee discounts scheme.
Pension scheme.
Excellent relocation package.
Annual Reward & Recognition Ceremony.
Professional development opportunities.
Why Belfast?

Belfast is a vibrant, multicultural and exciting place to live. As the capital of Northern Ireland, it is home to over 300,000 people and boasts a wide variety of exciting attractions, including Titanic Belfast, Game of Thrones tours, and a vibrant night life with regular music, art, social events, sport and much more. Right on the door step you’ll find outstanding mountains, countryside and spectacular coastlines. Finding accommodation is simple with the support of our relocation team. Accommodation, transport and the general cost of living are all very reasonable in Belfast.

 

Our client is an Equal Opportunity Employer and we welcome candidates from diverse backgrounds. All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

 

Bluestones staffing is acting as a recruitment agency

Automotive Technicain

Bluestones is working with a global leader in Customer Service, work in partnership with the prestigious brand across Europe. We are currently recruiting for Automotive Technicians to join our Technical Assistance (TAC) team in Luton. Are you an experienced mechanic looking for a change or an automotive graduate looking to establish a career? If so we have excellent opportunities to work with this leading established brand in the automotive business!

Located in state of the art facilities, our team of multilingual experts support a range of languages and assist with vehicle diagnosis, fields reports and order tracking. We are currently looking for English, Dutch, French, Italian, Polish and German speakers to join our team.

Your day to day role will include:

·         Assisting customers via phone and email with technical enquiries.

·         Investigating technical requests using internal systems, protocol and procedures.

·         Escalating requests to other team members, as well as team leaders in the UK and Germany.

·         Following up requests to agreed service levels.

·         Delivering service excellence with efficient problem-solving in a professional, polite and clear manner.

·         Liaising with business partners internally and externally to develop case resolutions and action plans.

·         Keeping up to date with product and technical information.

·         Attending team and other meetings for review of issues, assignments and regular discussion.

What we’re looking for:

·         Fluency in written & spoken English.

·         Full motor vehicle engineering apprenticeship or a technical degree related to automotive engineering or minimum 3 years automotive technical work experience.

·         Good overall knowledge of current automotive technology and the Opel/Vauxhall product range.

·         Excellent interpersonal skills, able to build constructive & effective relationships.

·         Ability to resolve technical queries remotely by telephone/email.

·         Ideally manufacturer/importer experience within a technical department.

·         Good computer literacy – internet and Microsoft Office.

·         Able to write clearly and succinctly in a variety of communication settings and styles.

·         Excellent time management skills.

·         Customer focus, dedicated to meeting the expectations and requirements of internal & external customers.

·         Full valid vehicle driving licence.

Benefits:

·         Bright, modern, exciting place to work with excellent staff facilities, including staff canteen.

·         28 days annual leave.

·         Client Discounts.

·         Multicultural, multilingual environment.

·         Employee discounts scheme.

·         Pension scheme.

·         Excellent relocation package.

·         Annual Reward & Recognition Ceremony.

·         Professional development opportunities.

 

If you are relocating we’ll help with travel costs, accommodation on arrival and salary advances to help get you settled.

Luton is in an unrivalled position within the South East of England. Only 30 miles north of London it has easy access to most major cities in the UK owing to its excellent road, air and rail links. Surrounded by the Chilterns, an area of outstanding natural beauty, Luton offers the best of both worlds – a modern town with excellent business opportunities and accommodation with superb countryside on its doorstep, making it a great place to live and work.

Home to more than 215,000 people, Luton has many natural open spaces including seven landscaped parks and recreational areas. There are excellent connections however you choose to travel with excellent road, rail and bus connections. London is just 22 minutes away by train, and London Luton Airport flies to over 100 destinations in Europe, the Middle East and Africa.

 

All applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Bluestones is acting as a Recruitment Agency

MySQL Database Administrator

Bluestones staffing is working with of the largest contact centres in Belfast to recruit a MySQL Database Administrator:

Reporting to the Database Administrator Manager and under limited supervision, the Database Administrator installs and manages the performance, security and reliability of physical client databases. This team member monitors database system resources and performance while overseeing database availability as well as the backup and recovery systems.

 

Responsibilities:

·         Install and configure the MySQL database system.

·         Perform regular database maintenance tasks, such as defragmentation, upgrades and storage management.

·         Oversee data consistency and third-party interfaces.

·         Perform physical database design and implementation in a LINUX/MySQL environment.

·         Understand, design and maintain high-availability MySQL architecture.

·         Troubleshoot performance issues and suggest optimizations.

·         Automate recurring DBA tasks.

·         Participate in database space reclamation activities.

·         Complete capacity planning to accommodate rapid growth.

·         Be part of DBA team on-call rotation.

·         Monitor database environment to maintain high availability and proactively identify and solve issues.

·         Work with and educate our dev team to make good schema design choices and write efficient queries.

·         Monitor and enhance our backup solution to ensure that our customers’ data is always secure.

·         Document and practice failover scenarios.

Requirements:

·         Knowledge of SQL coding and LINUX shell scripting

·         Ability to perform code and design reviews

·         Knowledge related to server hardware, including networks and storage devices

·         Database design/architecture experience in a LINUX/MySQL or Windows/SQL server environment

·         Database administration operations experience in a LINUX/MySQL or Windows/SQL server environment

·         Expertise in performance optimization, clustering and replication

·         Ability to troubleshoot problems and quickly resolve issues

·         Strong communication skills

·         Strong analytical and research skills

·         Knowledge of cloud infrastructure

 

Qualifications:

·         Bachelor’s degree in computer science or computer information systems

3 years experiences on MySQL Database Administration or equivalent

What we offer:

A bright, modern and exciting place to work with excellent staff facilities.
Full time positions.
On-going training.
Great career opportunities.
Pension Scheme.
Eye Care Provision.
Cycle to Work Scheme.
Childcare Vouchers.
Annual reward and Recognition Ceremony.
Team and Concentrix Events.
28 days’ holidays (including statutory days).

Employment Record and Background Checks:

This role requires staff to be vetted in accordance with Non-Police Personnel Vetting (NPPV) Level 2 which requires, amongst other stipulations, continuous residence in the UK for the last three years, criminal records and financial background check for yourself and your immediate family / cohabitees.

Bluestones staffing is acting as a recruitment agency.

Casual Warehouse Staff

Bluestones Staffing is working with various clients through Duncure, Mallusk and Nutts Corner

 

Salary:                £7.38 – £7.83

Hours of work:  Various depending on our client

Duration:           Ad Hoc as and when required

 

Duties:

Voice Picking
Building cages
Loading and unloading vans
Working within a cold environment
All other duties as required

Essential Criteria:

Ability to work as part of a team
Work on your own initiate
Follow clear instructions
For immediate interview please for cv via link below.

 

Bluestones staffing is working as an a Recruitment Business

Weekend Operatives

Bluestones Staffing is working with one of the largest Distribution clients in Mallusk, due to continued Growth they have a requirement for Weekend staff.  Hours between 6pm – 11pm or longer hours if suitable for the candidate.

 

Location:           Mallusk

Hours of work:  Flexible to suit your needs

Duration:           Ongoing Temp to Perm for the right candidates

 

Duties:

Voice Picking
Building cages
Loading and unloading vans
Working within a cold environment
All other duties as required

Essential Criteria:

Ability to work as part of a team
Work on your own initiate
Follow clear instructions
For immediate interview please for cv via link below.

 

Bluestones staffing is working as an a Recruitment Business

Assembly Operative

Bluestones Staffing is working with one of the largest Distribution clients in Mallusk, due to continued Growth they have a requirement for Full-time and Part -time hours to work round you between the hours of 4pm – 5.30am

 

Location:           Mallusk

Hours of work:  Flexible to suit your needs between 4pm -5.30am

Duration:           Ongoing Temp to Perm for the right candidates

 

Duties:

Voice Picking
Building cages
Loading and unloading vans
Working within a cold environment
All other duties as required
Essential Criteria:

Ability to work as part of a team
Work on your own initiate
Follow clear instructions
For immediate interview please for cv via link below.

 

Bluestones staffing is working as an a Recruitment Business

Customer Coordinator

Bluestones Staffing is working with a leading Risk Management company in Belfast, due to continued growth they have a requirement for a temporary Customer Coordinator.

Initially for 4 week but may lead to a permanent role for the right candidate.

Salary: £8.30phr

Hour of work: 9-5 Monday – Friday with half hour lunch

Onsite parking

 

Duties:

Providing excellent customer service by answering incoming calls and emails in a professional manner.
Keep the Service Desk system up to date by recording accurate and detailed information·
Liaising with engineers and clients. Including following up on jobs and requests to ensure that response times` are adhered to at all times and the progress of works can be monitored closely through up to date information.
Dealing with general queries and carrying out general ad hoc administrative duties as per the needs of the business.
Recording all requests on the system and the ability to prioritize such requests correctly.
Closing down jobs on the system once completed in line with SLA agreements·

Ensuring that all queries are resolved quickly and efficiently·
Supporting the operations team by processing client requests·
Provide monthly reports on the engineer and call activity.
Scheduling engineer activities

You will be working closely with the Service Support Manager on a day to day basis, including sending emails on their behalf, completing tasks as set by them, passing on any information from customers and maintaining communication between the office, the engineers and clients.

 

Essential Criteria:

 

Excellent telephone manner
IT Skills
Excellent communication skills
Administration experience
Experience within a similar role is desirable but not essential.

For immediate interview email cv via link below.

Bluestones is acting as a recruitment business.

Electrical Maintenance Engineer

Bluestones staffing is working with a leading manufacturing company in Manchester (Swinton).

Summary:

Working as part of the maintenance team within a team your key role will be to provide maintenance/breakdown cover for the equipment and plant on site.

You may also be required to provide assistance in installation of equipment and services.

Main responsibilities:

•       You will be responsible for carrying out both preventative and reactive maintenance to all equipment and plant on site. This plant includes gas fired furnaces, casting machines, handling equipment, overhead cranes, saws, heat treatment ovens, machining equipment (lathes and milling), rolling mills and analytical equipment.

•       Your work will be directed by the team leader and/or maintenance        manager.

•       Fault finding on control systems and PLC-based systems.

•       Instrument calibration.

•       Logging of work on the CMMS.

•       Any other duties within the post holder’s competence as requested.

Essential

The candidate must have this

Electrical Maintenance of Industrial plant. Fault finding skills.

Instrumentation/Temperature controls of gas fired furnaces.

Excellent interpersonal skills

It would be beneficial for the candidate to have this list (but not essential).
Qualifications/ Education


A formal Electrical Engineering training qualification (apprenticeship leading to minimum HNC)

16th/17th Edition IET Wiring Regulations qualification.
•       IPAF Cherry Picker Training/Licence

•       FLT Licence

Experience

Electrical Maintenance of Industrial plant. Fault finding skills.

Instrumentation/Temperature controls of gas fired furnaces.

Excellent interpersonal skills

•       Allen Bradley and Siemens PLCs

•       Hydraulic/Pneumatic Systems

•       Overhead Crane  Maintenance

•       Mechanical Maintenance

•       Small panel building

•       Experience of using MS Office

Skills & Knowledge

Must have ability to use own initiative, prioritise tasks and work well under pressure.

PLC Fault Finding

Strong electrical knowledge

Time Management and leadership skills

•       PLC Programming

•       Calibrations

Personal Attributes

Self-motivated with ability to use own initiative, prioritise tasks and work well under pressure.
High level of attention to detail.
Professional approach to work and when dealing with internal and external customers.

Team player who demonstrates a high level of commitment, adopts a flexible and positive approach.
The role holder must have the ability to work unsupervised with good time management skills in order to meet tight deadlines,  in a fast paced, pressurized and challenging environment.

Is committed to Customer Focus, Personal

Growth, Excellence, Accountability and

Innovation; the Company’s core values

Working Pattern

37 hours per week (Mon-Wed: 7:30-15:50; Thu/Fri: 7:30-15:10)

Standby allowance is paid for call-in

Weekend working may be required from time to time.
Bluestones staffing is acting as a Recruitment Agency.

Metallurgist / Process Engineer

Bluestones Staffing is working with a leading Manufacturing client in Swinton / Manchester.

We are recruiting for Metallurgist / Process Engineer if you are looking for a new and exciting role with a company that is growing and has great advancement opportunities then this could be the role for you.

Summary:

You will work primarily within a small specialised team that manufacture, design and develop new, award winning, magnesium alloys used for bioresorbable implants (SynerMag). The market is growing rapidly for this novel technology and new processes are required to ensure volume, cost and quality requirements are met for customer programmes. Your role will be to support the Sector Manager to develop and implement new processes for the SynerMag manufacturing facility. This role requires a strong metallurgical background, understanding how the manufacturing process can influence product performance. Quality and cost are a key requirement. As the SynerMag Process engineer, you will be the Sector Managers’s eyes and ears to the manufacturing processes. You will be tasked to discover and define areas with potential improvement and have the freedom to recommend, design and create new processes to ensure the operational objectives are met.

The SynerMag team is a small multi-functional team; therefore you will be working closing with all its members ranging from commercial, manufacturing, quality and alloy development. You will also be required to carry out process improvement programmes in the larger business programmes which include Formula 1, aerospace and oil & gas.

Main responsibilities:

  •  You will be the Manufacturing team’s technical advisory for any issues and problems.
  • Fully responsible for understanding how the manufacturing process affects product performance and quality. Ensuring all process changes continue to meet quality objectives.
  • Fully responsible for recommending new process designs and modifications to improve product quality and manufacturing costs.
  • Work with Engineering team to design and specify new capital equipment for these new processes
  • Work with Engineering team to install new Capital equipment
  • Work with Alloy development metallurgist to industrialise new alloys, bringing them from lab to commercial scale.
  • Work with operations team to improve product and process in any of the company’s other product range as required.

Qualifications:

  • Degree level qualification in Materials or metallurgy.

or

  • Degree level qualification in science discipline with MSc/Phd in a metals/materials related area.

Experience

  • Writing up and reporting technical documents
  • Excellent interpersonal skills.
  • Must be able to demonstrate attention to detail and accuracy in written communications

Skills and Knowledge

  • Excellent scientific method
  • Ability to plan experiments and form rational technical arguments
  • Be able to independently gather/research new knowledge to solve problems

Personal Attributes

  •   Self-motivated with ability to use own initiative, prioritise tasks and work well under pressure.
  •  Must be able to work well with a wide range of people.
  • Creative mind – good problem solving
  • Adaptability, understanding sources of different information from a range of  engineering/science areas
  • High level of attention to detail.
  • Professional approach to work and when dealing with internal and external customers.
  • Team player who demonstrates a high level of commitment, adopts a flexible and positive approach.
  • The role holder must have the ability to work unsupervised with good time management skills in order to meet tight deadlines.
  • Is committed to Customer Focus, Personal Growth, Excellence, Accountability and Innovation; the Company’s core values

Hours of work:

  • 37 hours per week

For further information please contact Debbie  or Kieran on 02895219313 or email cv.

Bluestones staffing is acting as a Recruitment Business