Bluestones staffing is recruiting a permanent Fluent German Speaking Sales Co-ordinator for our client based in Lurgan.
Operating as part of a small flexible team within the fast moving CTS Business the post holder will provide high-level customer relations support to internal and external contacts. The role is to provide support and management to the sales function primarily within our growing GACH markets. With experience the role will increasingly become involved in sales activities. In this position, the individual will coordinate across company functions ensuring stakeholders are kept informed on progress and are satisfied with the International Radius customer care experience
Co-ordinate across company functions, ensuring customer satisfaction is optimised.
Making certain all parties involved are kept informed and up to date of any changes in a timely manner.
Provide administrative and sales support for the field Sales Managers, in particular the GACH Sales manager, including quotations and information around profit margins.
Prompt response to emails and sales calls, with a pro-active approach.
Managing orders including liaison with production / supply chain to ensure excellent customer service levels.
Customer support, including liaison with engineering in response to resolution of technical issues.
Preparation of detailed quotations.
Follow up, and tracking of, leads and quotations to secure the closure of deals.
Maintain customer records ensuring price lists are accurate and customer visits recorded.
Compile/analyse sales data, and produce weekly and monthly meeting reports.
Work with Marketing to organise and despatch Marketing Material for both prospective and existing customers, shows and special events.
Assist with research and lead generation on new business opportunities within the GACH region.
Required Knowledge/ Skills
Fluency in German both oral and written
Strong background in sales administration and order management coupled with an ability to undertake meaningful telephone sales business conversations with customers who are likely to be buyers, engineers, contractors.
A naturally good account manager, with an aptitude for customer service, and sales administration, combined with strong telephone skills to develop good relationships with key customers and the sales team.
You are likely to be educated to a minimum A-level standard (or 3 years experience in a similar role) and have a track record of working as a Sales Co-ordinator where you have demonstrated a range of skills across the sales and customer service mix.
An interest in working in a role with technical products would be very useful in this position.
Strong personality – confident and outgoing.
Excellent IT and keyboard skills with a sound working knowledge of all MS Office applications.
Ability to plan ahead and anticipate requirements, communicating effectively at each stage.
Strong team player, with a highly cooperative approach, committed to supporting the team where necessary.
Excellent communication and interpersonal skills are essential with the flexibility to deal with individuals at all levels
An ability to problem solve when challenges or concerns arise.
Ability to work on own initiative and prioritise a wide variety of tasks
A flexible attitude towards working hours is essential, as is a full clean driving licence.
Although the role is office based, there will be the opportunity for international travel e.g. exhibitions and customer support
For further information please contact Debbie on 02895219313 or email your cv via the link below.
BSNI is acting as a recruitment agency.